Effective Date: 10th of June 2024

1. Introduction Welcome to Ultraskills Pty Ltd. We value your privacy and are committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA). This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our services.

2. Information We Collect We may collect the following types of information:
Personal Information: Name, email address, phone number, and other contact details when you fill out a form or contact us.
Identification Information: Information necessary for verification services, such as ID numbers, fingerprints, and criminal records.
Technical Information: IP addresses, browser type, and operating system from your device to help us improve our website.

3. Lawful Basis for Processing We process your personal information based on:

- Your consent, which you may withdraw at any time.
- The necessity of processing for the performance of our services.
- Compliance with legal obligations.

Legitimate interests pursued by Ultraskills Pty Ltd, where such interests do not override your rights.

4. How We Use Your Information We use your information to:

- Provide and improve our services.
- Verify your identity and qualifications.
- Process applications and criminal record removal requests.
- Communicate with you regarding our services, updates, and promotions.
- Ensure compliance with legal and regulatory requirements.

5. Disclosure of Your Information We may share your information with:

- Law enforcement agencies, when required by law.
- Third-party service providers who assist us in delivering our services, subject to confidentiality agreements.
- Regulatory authorities for compliance and verification purposes.

6. Data Security We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or destruction. However, no system can be completely secure, and we cannot guarantee the absolute security of your data.

7. Your Rights Under POPIA You have the right to:

- Access your personal information and request a copy.
- Correct any inaccuracies in your data.
- Request the deletion of your information, subject to legal and contractual restrictions.
- Object to the processing of your information in certain circumstances.
- Withdraw consent for processing where consent is the lawful basis.

8. Cookies Our website uses cookies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being used. However, some parts of our site may not function properly without cookies.

9. Data Retention We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements.

10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights under POPIA, please contact us at:
- Phone: 0602534073
- Email: info@ultraskills.co.za

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy, in compliance with the Protection of Personal Information Act (POPIA).